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On Demand + TiVo

Frequent Visitor

On Demand + TiVo

Last month, I had to send my TiVo in for repair due to hard drive failure.  During the interim, I obtained a few cable boxes so I can watch TV.  After the Tivo was sent back, I worked with Xfinity support to get it working.  I then returned the cable boxes.

 

Two items remain:

1) On Demand is not working with the TiVo via the Xfinity app.

2) Please reapply the customer owned equipment credit.

 

Thank you.

Frequent Visitor

Re: On Demand + TiVo

Hello,

 

I just wanted to state that I have rechecked today.  I am able to browse on-demand but I am not able to view any movies/tv shows.  I'll still be needing assistance with this.

 

Thanks.

Gold Problem Solver

Re: On Demand + TiVo


@Soremekun wrote: ... on-demand ... I am not able to view any movies/tv shows. ...

What happens when you try? Any error messages? The more details you can provide, the better.