I pay for HD. My HDMI cable is connected correctly. My HD channels work perfect on live TV however all the On Demand shows are in SD. The only difference is that I have to access "On Demand" thru the app. I access other things (Netflix, Hulu) through apps and ALL show in HD. Xfinity On Demand is the only one that shows in SD. The PAY movies show an option for HD but not the TV shows. What gives???? Im PAYING for HD and I want to view the shows in HD. Any suggestions?
That is happening to me on some HBO programs as well using the Xfinity DVR box. The HD icon is next to the title, but when it comes up with "ways to watch", it only offers SD and two ways to pay for HD (as if I didn't subscribe, which I do.)
Haven't called Comcast yet, because they'll just tell me to reboot, which I tried.