Community Forum

On Demand - No Fast Forward Anymore

New Poster

No longer able to fast forward

Comcast keeps on pushing me further toward cutting the cord. Now all my shows that I like to watch on On Demand are no longer able to fast forward. And if you miss something and rewind, you can't even fast forward to where you were. So, instead, I've been recording the shows. However, every once in a while, the recording gets cut off before the show ends because I guess the show runs longer than, say, an hour. So then, when I want to go to On Demand to catch the end of the show that didn't get recorded, I am supposed to sit thru the whole hour before I can watch the minute or two that got left off. I've always hated Comcast and I'm getting ready to leave soon. Just waiting for the new Apple TV (unless the rumors about Apple joining with Comcast are true, then I'll go to Roku or Chromecast).

Problem Solver

Re: No longer able to fast forward

yeah found about this earlier it sucks why do we want to sit and watch commericials if we outright pay for the content It's cool if there are commercial live but forcing us to sit through a commercial is commuinism.

Problem Solver

Re: No longer able to fast forward

The MUTE button works wonders with commercials, especially the offensive ones.  Like who cares about Mood Enhancers??  how efficient and wonderful a particular service provider is??  what brand of undergarments are out there for all the young, skinny models, {those commercials are borderline porn}?? 

 

And along with the mute button, I take that time to visit the bathroom, get something to eat, or do a bit of reading, or carry on a text message with a friend or relative.  

 

The only commercials I really enjoy are the ones from Direct TV.  They are worth my time to watch. Smiley Happy

 

So my question is, What is gained by the juvenile actions of the networks by forcing these commercials on us if they're not being watched?

 

ciao, bj 

 

 

New Poster

Re: No longer able to fast forward

Mute only deals with part of the concern.  The commercials contain sub audio and sub visual messages.  Ever fall asleep in front of the TV, and get awakened by what seems to be bright flashes?  When you open your eyes, you find there are no flashes.  Subliminal advertising is rife.  Read up on it, and you'll be astounded.

Regular Contributor

Re: On Demand - No Fast Forward Anymore

Hello,

Not being able to fast forward through commericials is annoying to say the least.  What is even more annoying is when you pause (washroom break) to find that you have to watch the program from the beginning as it did not save where you left off.  And since fast forward is disabled for some programs, you are stuck with having to go through the program to the point you left off.  Say you are 30 minutes into an hour long program.  You pause to go the the bathroom (get a snack) and OPPS you took too long and the program in no longer paused but instead it is in the Recently Viewed folder.  And the program starts at the beginning (AGAIN).

Bronze Problem Solver

Re: On Demand - No Fast Forward Anymore


@raptyrred wrote:

Hello,

Not being able to fast forward through commericials is annoying to say the least.  What is even more annoying is when you pause (washroom break) to find that you have to watch the program from the beginning as it did not save where you left off.  And since fast forward is disabled for some programs, you are stuck with having to go through the program to the point you left off.  Say you are 30 minutes into an hour long program.  You pause to go the the bathroom (get a snack) and OPPS you took too long and the program in no longer paused but instead it is in the Recently Viewed folder.  And the program starts at the beginning (AGAIN).


When this happens - if you have the X1 DVR - you can use the page up/down button to move through the program in 10 minute intervals - then use rew to get where you want to be.  I don't know if the other DVR's have similar features.

Frequent Visitor

Re: On Demand - No Fast Forward Anymore

Thanks for that last tip, manamok. I tried it on the programs that won't work with the standard fast forward buttons and the page up button does work. A counterintuitive function for sure but better than having to watch an entire show again if you had to leave it mid way through. 

Contributor

Re: On Demand - No Fast Forward Anymore

I watch online, and use google chrome's ad block. it worked for dancing with the stars. cbs won't allow you to use it

New Poster

Re: On Demand - No Fast Forward Anymore

For the CBS Sunday night line-up, change your settings to record an extra hour for each show.  That way you can FF3 through the Race, then see your show.

New Poster

Re: On Demand - No Fast Forward Anymore

I agree with all. Not being able to fast forward is pushing me to Direct tv where you Can fast forward - so what? Direct tv owns the networks as apposed to Comcast?
Bronze Problem Solver

Re: On Demand - No Fast Forward Anymore


@SavartiTN wrote:

Thanks for that last tip, manamok. I tried it on the programs that won't work with the standard fast forward buttons and the page up button does work. A counterintuitive function for sure but better than having to watch an entire show again if you had to leave it mid way through. 


You're welcome - you can pick up some good tips from this forum.

Frequent Visitor

Re: No longer able to fast forward

I will be honest. These new issues with Comcast have caused me to rethink retaining my Comcast account. I have already purchased 2 Rokus and 1 SimpleTV which is a DVR that can be used with OTA TV. I am looking into the best antenna to purchase that can be hooked up to the entire house via a splitter with my existing in the wall cable jacks. I like watching shows on Amazon Prime on the Roku because there are no commercials. Plus, it irritates me quite a bit that I can't get HBOGo on the Roku because Comcast does not allow that in my area. Nor can I stream the full content on A&E or History Channel because of Comcast restrictions. Hey, Comcast, there are other providers who don't restrict these things. And I am shopping around.

This was brought about by the extreme rate hikes that Comcast has had in the last few months. I now pay about $150/month for 20 mps internet, preferred digital with no premium channels, and phone. This seems a bit too much especially since we have intermittant outages (sometimes daily) that started on January 6 this year and have been ongoing since that time. 5 techs later, they have determined that it is on the 'return' side somewhere down the line. Everyone in my neighborhood is upset about it. Nothing like watching your $150/month cable when the picture cuts out every 2 minutes or trying to use the internet with constant connection problems. Granted, they did give me a $20 credit then the tech was late but, hey, come on, this is ridiculous.


Contributor

Re: On Demand - No Fast Forward Anymore

it not like anyone watches the ads anyway. I mute the tv. hope you don't disable that

Expert
Moved:

Re: On Demand - No Fast Forward Anymore

Contributor

Re: On Demand - No Fast Forward Anymore

Most people like ME...use the On-Demand feature to catch up on programming they cannot watch LIVE due to schedule confilcts or vacations, etc... This usually involves the need to view several episodes in one sitting. The past On-Demand feature was perfect for this when DVR recording ither missed parts of the program or could not be used due to additional recording being done.

Now this new restriction against Fast-Forwarding...required by Comcast OR the Networks has rendered the On-Demand feature practically useless and ultimately frustrating and unsatisfying to all involved! 

 Who is it in your 'marketing team' that believes that forcing people to watch TV adds by disabling Fast forwarding features during programs provided to Comcast Cable 'Video On-Demand' will make people even REMOTELY likely to buy the products or services they advertise !? People like me use On-Demand features to view multiple program segments they do not have TIME to watch live! This 'mandatory tactic' is more likely to cause me and those LIKE me to AVOID those products and services at ALL costs! Way to go 'geniuses of the marketing industry'! I am contacting any networks that demand this feature as a condition for supplying their programming to On-Demand and sending them an e-mail like this to let THEM know how I feel. Maybe useless but at least it allows me some satisfaction to know that they have been made aware...whether the actually CARE or NOT!

Frequent Visitor

Re: No longer able to fast forward

I don't like it either but I must disagree with you on one point. Being forced to sit through commercials when you've already paid for the content isn't communism. It's unbridled Republican screw the middle class horay for money Capitalism with a capitol "C".

@Pharrell wrote:

yeah found about this earlier it sucks why do we want to sit and watch commericials if we outright pay for the content It's cool if there are commercial live but forcing us to sit through a commercial is commuinism.


Frequent Visitor

Re: On Demand - No Fast Forward Anymore

I have a simple work around for this delemma.  Instead of pressing pause, I press STOP.  The program is bookmarked where I left off and placed in the Recently Viewed Menu location.  When I come back, I pull-up the show I was watching from Recently Viewed and click the option to continue rather than start from the beginning. It's not perfect, you have to press several buttons and truge through menues but in the end you get to pick-up where you left off rather then be forced to start from the beginning.

 


@raptyrred wrote:

Hello,

Not being able to fast forward through commericials is annoying to say the least.  What is even more annoying is when you pause (washroom break) to find that you have to watch the program from the beginning as it did not save where you left off.  And since fast forward is disabled for some programs, you are stuck with having to go through the program to the point you left off.  Say you are 30 minutes into an hour long program.  You pause to go the the bathroom (get a snack) and OPPS you took too long and the program in no longer paused but instead it is in the Recently Viewed folder.  And the program starts at the beginning (AGAIN).


 

Bronze Problem Solver

Re: No longer able to fast forward


@BMK1951 wrote:
I don't like it either but I must disagree with you on one point. Being forced to sit through commercials when you've already paid for the content isn't communism. It's unbridled Republican screw the middle class horay for money Capitalism with a capitol "C".

@Pharrell wrote:

yeah found about this earlier it sucks why do we want to sit and watch commericials if we outright pay for the content It's cool if there are commercial live but forcing us to sit through a commercial is commuinism.



First let me say I don't like not being able to FF through the commercials with OnDemand - but, if we were watching the programs when they were originally broadcast you would've had to sit through the commercials - OnDemand is no different.  Premium channel programs don't have commercials when broadcast or when OnDemand.  Broadcast and cable channel programs do have commercials when broadcast or when OnDemand.  

Frequent Visitor

Re: No longer able to fast forward

"...if we were watching the programs when they were originally broadcast you would've had to sit through the commercials."

 

Well, not exactly.

 

Let's say my favorite show is one hour long.  I'll DVR it and then start watching the recorded version 15-20 minutes after it begins.  That way I can fast forward through all the commercials.

Bronze Problem Solver

Re: No longer able to fast forward


@morykwas wrote:

"...if we were watching the programs when they were originally broadcast you would've had to sit through the commercials."

 

Well, not exactly.

 

Let's say my favorite show is one hour long.  I'll DVR it and then start watching the recorded version 15-20 minutes after it begins.  That way I can fast forward through all the commercials.


What I said was that if you watched when they "were originally broadcast" - I didn't say anything about recording them.  My point was that shows have commercials - always have and always will.  That's what pays for the shows.

 

I didn't say I liked it - it's just a fact of TV life.

Frequent Visitor

Re: No longer able to fast forward

I am really, truly watching it at the same time it's being broadcast. If the show starts at 8:00, I start watching the DVR version at 8:15. We both finish at 9:00, but I don't have to sit through the annoying commercials... and I have fifteen minutes to spare.
Bronze Problem Solver

Re: No longer able to fast forward


@morykwas wrote:
I am really, truly watching it at the same time it's being broadcast. If the show starts at 8:00, I start watching the DVR version at 8:15. We both finish at 9:00, but I don't have to sit through the annoying commercials... and I have fifteen minutes to spare.

Again - as I said before - I wasn't talking about recording the show - just watching the original broadcast.

Contributor

Re: On Demand - No Fast Forward Anymore

  Hi Q.E. Thanks for your rank and honest reply . You said "The alternative: for the networks to pull their shows from On Demand. They won't discontinue the practice of ads because the companies pay for the ads to be inserted. The networks are not about to turn down a paying customer. It's all about the money."

I'm not talking about them pulling the ads... just giving the CABLE CUSTOMERS the CHOICE of watching or Fast-forwarding them! Do you know the internet videos that have ads attached that have the OPTION after roughly Halfway through to 'SKIP AD? THOSE are the ADS I usually WATCH.... The 'forced ads' are ignored or muted. It's about CHOICE vs Mandating for me.

 

 You are right about that...and if you read the never-ending list of complaints from the Cable-Service providers... you might see that THEIR customers are about fed-up and some may be planning to 'put their money into other areas'. How much money are the Cable-providers willing to lose? I may just save a ton of money spent on TV cable and buy the DVDs for most of the shows when they come out. Even TV series are putting their content on DVD's or streaming live from the Net! 

 

"The networks are not about to turn down a paying customer"? How many 'paying customers' are the cable providers willing to lose over this?

 

Silver Problem Solver

Re: On Demand - No Fast Forward Anymore

The "On Demand" Fast forward feature is still available to Tivo box users, just not Comcast box users.

Contributor

Re: On Demand - No Fast Forward Anymore

I too mostly use On Demand for catching up on shows that I can't record on my DVR, due to other programs being recorded. The commercials (on my end) really aren't that long, maybe 30 seconds and that's it. My pet peeve is seeing the same commercial over and over and over again.

Anyone remember when On Demand first came out and until recently you could fast forward? I'm not sure, but why didn't they just make it when On Demand first came out, that you couldn't fast forward and inserted commercials?  I think most of us (at least myself) would be us to it by now, unless they wanted everyone suckered in.  Not Comcast fault, but more so the networks. I'm not complaining (love On Demand, even with short commercials), but it's interesting how every company is like that.  No ads at first, but then a year or two down the road they start to insert them gradually. Same with the ads at the bottom of the guide menu.

Just a reminder for us Comcast customers, check out Cinemax On Demand for free until Monday, August 11th 2014.  Enjoy!

Regular Visitor

Re: On Demand - No Fast Forward Anymore

What has happened?  I pause shows that I'm watching and when I click to begin again..... I'm back to watching it from the beginning?????   AND I can't fast forward... don't have time to rewatch a show that I've already seen  75%  of see the ending... UGH!!!!!!!!!!!!!!!!!  What genius put this into play????????????  

Contributor

Re: On Demand - No Fast Forward Anymore

Does every program on On Demand do this, or just certain ones? It sounds like there might be a glitch in the program(s) or just On Demand.

 

I would unplug your box for 5 minutes and plug it back in (that's if you haven't done that already) and wait until you can get back onto On Demand and see if the program does it again.

 

If it continues to act up, I'd call Xfinity and they'll more then likely send a signal to your box. Maybe that'll kickstart things into gear, hopefully.

Problem Solver

Re: On Demand - No Fast Forward Anymore

Speaking of pausing shows playing on ONDemand, last evening I was watching a show on UP, Heartland, I had to pause and go off for a while, around 15-20 min.   When I returned, the TV was back at the station on the box.  

 

Anticipating the nightmare you described, I was pleasantly surprised to have the show start up again where I had paused.  Smiley Happy Smiley Happy     And no intrusive commercials..  

 

This is not the case with other shows and networks..   This is why I record as much as possible, or watch missed shows online.  

 

I will agree the "mental giants" who are responsible for the flow and expected ease of moving around the menus of OnDemand, need to listen to the multitude of complaints and agonies of the PAYING CUSTOMER   or get some education as to how to implement some workable actions within the ONDemand menus.

 

Good Luck to us all, ciao, bj

 

 

Frequent Visitor

Re: On Demand - No Fast Forward Anymore

I like action movies.  Sometimes there's a really good scene that I would love to watch again, but On Demand doesn't allow rewinding.  Where's the logic in that?

 

On Demand should have the same functionality as YouTube.

 

 

Bronze Problem Solver

Re: On Demand - No Fast Forward Anymore

You can use the page up and page down to go back and forth in 10 minute jumps.  Not ideal - but may come in handy some times.

Frequent Visitor

Re: On Demand - No Fast Forward Anymore


@manamok wrote:

You can use the page up and page down to go back and forth in 10 minute jumps.  Not ideal - but may come in handy some times.


Thanks, manamok!  I just tried it and it worked.

Bronze Problem Solver

Re: On Demand - No Fast Forward Anymore


@morykwas wrote:

@manamok wrote:

You can use the page up and page down to go back and forth in 10 minute jumps.  Not ideal - but may come in handy some times.


Thanks, manamok!  I just tried it and it worked.


You're welcome - it's helpful when you want to jump ahead to a specific spot in a recording - much faster than FF.  The On Demand jump is 10 minutes - the jump on a DVR recording or live TV is 5 minutes.

New Poster

Re: On Demand - No Fast Forward Anymore

It's funny how people say that Comcast isn't responsible but if comcast and the other providers all said no we aren't going to screw over our customers then the networks would have no choice. I mean what would they so? Not show their programs? But no its all about the money so yes it is comcast and the other providers fault. They made a choice unfortunately it was greed