I just went to "on demand" to do one of my workouts and saw that all of the 6 workouts I have been doing the past year have been removed. Comcast what is going on with your service????
and I have lost them also. It seems that Comcast monitors usage...and when something is accessed frequently....it gets locked/blocked/deleated....and becomes an extra fee item...bait and switch.
Why did Comcast discontinue the Fitness Workouts that were On Demand even two weeks ago??!
Apologies for this issue.
We are aware of the lack of videos from Kendra Kemerley in our Sports & Fitness On Demand options.
This is not intended and is unexpected. This is a technical issue on our end and our teams have been working to restore this popular On Demand programming.
Our current expectation is that these videos will be available On Demand on Friday.
Thanks for your patience.
In most areas this content is now available. If it is not available yet, it should be there on Friday.
Thanks again for your patience.
OMG! Last night, I turned on the television to do my daily workout in the Fitness section in OnDemand. I got the most unfortunate shock of my life to find that everything has changed. What gives Comcast???? So many of my favorite categories are gone! In particular, I was coming to workout from the Weight Training section. The whole section (and 30-40 workout options with it) have been deleted!!
Added in the place of several categories are now pay-only workouts. What in the heck is wrong with you people at Comcast?? You have like, THE WORST customer service etiquette Ever! As expensive as this cable service is monthly, how Dare you not give your customers the common Courtesy of a heads-up before you up and make drastic changes like this??? I am so annoyed and irritated and quitre frankly Disgusted at this totally classless organization. The nerve of removing 80% of the free workouts you offered and replacing them with all pay-for-workouts.
In particular, I really loved the Weight training and Sculpt sections. Now, what do I do? I enjoyed the luxury of working out in my own home, not having to go to a gym, or die in sweltering hit, or drown in rain, or have to worry about any of the elements at all b/c I had my own little built-in gym @ home centered around Comcast's generous offerings.
Please for the love God, bring back those workout stations!! Some people Actually swear by them. :-(
The free on demand fitness videos was a favorite feature that Comcast offered. Why didn't Comcast alert it's customers about this change to the On Demand service? I am looking into other options!
I too loved these workouts and just spent 3 HOURS on the phone waiting for a supervisor who had NO CLUE that these were gone. And just to add insult to injury, I got my bill today and they raised my bill by $20 because my "promotional" period was over so take away the free programs that I LOVED and then charge me more for less. I am checking into Verizon tomorrow . Comcast this is unbelievable.
A month ago, I called too and was told that Comcast was in negotiations with the distributor. Frustrated, I tried On Demand again the next day and discovered that when I went to On Demand -->Sports and Fitness --> Fitness Workouts --> Cardio --> select 'show all' and chose the programs with word titles and a default picture (not the instructor), the video does indeed play. Try it and good luck!