I was watching a tv show on demand, I paused it, and when I tried to start up again it stopped working. I cannot get on demand for anything. Umplugged and plugged it, did reset and nothing. I changed my plan three days ago and spent over 8 hours on the phone, on line and in person at a store, talking with over 5 people, trying to get hbo (that has been fixed finally), and getting my internet network back which an on line employee changed, and I still don't have a green light on my router as it flashes orange, but it works. Then my wifi would not let me access my nook, and I Fixed that. But now I have no On Demand. I have been with xfinity/comcast over 34 years but about ready to switch. Since I changed my plan it has been nothing but a big headache. Why can't I get on demand now?
Welcome to the Forums, I can take a look at your On-demand if you would like. Please send me a private message verifying your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
I am having the same problem here. The on demand show plays for about 35 to 45 seconds then freezes for 3 to 5 seconds then a completely black screen on tv then starts playing agaon , does this contuniously. The sp i talked with agreed the problem was with comcasts backend . The regular tv channles work just fine,. Problems seem similiar.
Are you still having troubles with you're On-Demand freezing? Please let me know and I'd be more than happy to assist you.
droberts104, as we have not heard back from you in some time, I have closed this thread to further comments. If you still need assistance, please feel free to start a new thread.