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No sound on on demand unexpected series episode 6

New Poster

No sound on on demand unexpected series episode 6

Episode 6 of unexpected series starts with sound and then loses sound within 2 minutes and doesn't come back on on on demand how would I fix this problem I've already reset my box and refreshed it and still no sound for this episode?
New Poster

Re: No sound on on demand unexpected series episode 6

Hi have you heard anything about them fixing this? im trying to watch the tell all and it has no sound. It starts out with sound then loses it about 5 minutes in

 

New Poster

Re: No sound on on demand unexpected series episode 6

I’m having the same problem, on both TVs, phone and iPad, so it’s not the box.  I hope they fix it soon.

J

New Poster

TLC Unexpected ondemand episode 7 has no volume

The rest of on demand seems to be working...just this episode. Can someone please fix this?
Admin1

Re: No sound on on demand unexpected series episode 6

Hello All -- Our On Demand support team has been made aware of this issue and is working with the content holder on a fix for this issue. We will update when a resolution has been reached. 

Admin1

Re: No sound on on demand unexpected series episode 6

Hello All -- Our On Demand team was able to work through this issue. I am following up to see if anyone is still having an issue with the audio on this episode. Please let me know if this is still an issue. 

New Poster

Re: No sound on on demand unexpected series episode 6

Yes, I'm still having issues, but on a different on demand channel. I am having the same problem on SCFY on demand. No sound at all on the tv show "Happy" episode 6. The audio on previous episodes are working fine. Has anyone found a fix for this annoying issue?
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