Community Forum

Madam Secretary- Episode 4

New Poster

Madam Secretary- Episode 4

Why is last week's episode of Madam Secretary not on Demand?

Expert

Re: Madam Secretary- Episode 4

All the episodes are on the standard cable version of ON DEMAND.

 

Are you talking about the streaming video version of ON DEMAND? Contracts for show are not always the same for both verisions.

Official Employee

Re: Madam Secretary- Episode 4

Hello jcbauman, I show that "Madam Secretary" Ep4 is listed on demand. If you have issues viewing this content please reboot your cable box to update your menu. 

Regular Contributor

Re: Madam Secretary- Episode 4

fyi, I am having the same problems. This episode, and all CBS shows on the same night are missing from my On Demand list. 

Official Employee

Re: Madam Secretary- Episode 4

 

Hi dbvirago2, are you having issues watching the content on demand on the night that it airs? The network is ultimately responsible for adding any new content to your on demand menu, we must allow 24-48 hours from the original air date for the content to be added. If you do not see the newest episodes added please reach out to CBS and request then show to be added to your on demand guide. 

New Poster

Re: Madam Secretary- Episode 5 persona non grata

Madam Sec., episode 5, persona non grata has not been playable from 11/7 to today 11/13

Never had a problem before playing these episodes - same mac, same location, etc. nothing is different 

 

Status away from home

Entitlements

clinear, cvod, est, tve-vod, tve-linear

Error code video NotAvailable

Error description security error

Error aux info Video Provider CBS

 

Official Employee

Re: Madam Secretary- Episode 4

 

lbell12524, do you have this issue on your cable box, online, or through our app? 

New Poster

Re: Madam Secretary- Episode 4

Xfinity app Online, away from home on the same connection and same mac as usual. Never had this problem before with any Madam Sec episode.

Official Employee

Re: Madam Secretary- Episode 4

I have tested the title on my app on my IPhone 7 and I don't see any issues, this problem may be tied to your account. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and I can look into this for you? 

New Poster

Re: Madam Secretary- Episode 4

Madam secretary has been removed from TV shows on demand for months now...I refuse to pay for Season 4 when we pay 200 dollar a month for this service  totally removed from the selection of shows on TV show click CBS and Madam secretary is removed