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Lost On Demand

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Lost On Demand

Last night I went to Xfinity On Demand but only got the One Moment screen.  Eventually it reverted back to my TiVo screen of My Shows, On, Demand, etc. I chatted with Comcast for an hour. They had me restart the Tivo, sent a signal to my modem, nothing helped. It was working fine before this. I did drop Streampix but I don’t think that’s an issue. Does my cable card need to be paired again?tge agent had me remove and replace it last night. He told me it would be “just 60 minutes” and I could check again. Today still same problem. I’m using a TiVo premiere as the cable box. What should I do? I don’t want to restart TiVo again.