Community Forum

How Can I Delete a Purchased Movie

New Poster

How Can I Delete a Purchased Movie

I purchased a movie about a year ago and don't want it anymore.  How can I delete the purchase from my account?  I'm not looking for a refund, I just don't want the movie anymore.

 

  Thanks

New Poster

Re: How Can I Delete a Purchased Movie

I would like to know too!! I don't want a refund on the movie I just don't want it in my purchase list either. It's like a cluttered file on a computer
New Poster

Re: How Can I Delete a Purchased Movie

I would like to know how to delete a purchased movie also. I have a movie under purchased movies that I didn't purchase & I want it remove  so no one will accidently view it. There is no delte option. Why isn't this information available to the puplic?

New Poster

Re: How Can I Delete a Purchased Movie

Just call Xfinity and ask the tech to remove it from your TV they can't do it right away it takes a while.
New Poster

Re: How Can I Delete a Purchased Movie

I just spent over an hour on the phone with Comcast I have something in my purchase that I did not purchase they could not delete it either
Frequent Visitor

Re: How Can I Delete a Purchased Movie. I do not want a refund.

how do I delete a purchased movie?

Frequent Visitor

Re: How Can I Delete a Purchased Movie

how do I delete a purchased movie?

Official Employee

Re: How Can I Delete a Purchased Movie

bsgs2262, I'd be happy to help delete your purchases from your account. Please send me a private message with your full name for help. Just click my name and then on the next page, you'll see an option to send me a private message on the top right hand side.  
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!