Hello, Sa24. Welcome to the Xfinity Forums!
I would like to take a closer look at your account and help you regain access to the HGTV network. Please send me a private message with your first and last name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Sa24, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to regain access to your subscription, but if you still need assistance, please feel free to start a new thread.