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HBO On demand and tivo

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HBO On demand and tivo

I have a Tivo Bolt and everytime I attempt to use the Xfinity App to watch an HBO OnDemand offering it tells me I am not subscribed. I am an HBO subscriber so I call, waste 30 minutes, and something is "fixed" and it starts working. Two weeks later, it's right back to the same situation. Please Help or support the HBO Go app natively.