HBO said it is putting its 6 part doc From Earth to the Moon on demand July 15th- but I dont see it when I go on comcast on demand under hbo? Anyone find it?!
art3, I was able to locate From the Earth to the Moon on demand via HBO via my X1 DVR. Can you recheck on your end?
art3, oh OK cool. Ever consider upgrading to the X1 platform? The UI is pretty awesome and easy to use and you could even use our Emmy award-winning voice remote! Check it out more here: https://www.xfinity.com/support/articles/xfinity-tv-on-the-x1-platform
In the meantime, let's take a close at your box to make sure there are no errors there. If not, we'll reach out to the OnDemand team that works with our legacy equipment.
I'll follow up with you in our current private message thread.
Hello, art3. I apologize to hear you are still having the issues with 'From the Earth to the Moon' not showing up. I would like to look further into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, art3. I have not heard back from you and hope the issue has been resolved. If you still need assistance, please feel free to start a new public thread.