Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,983

members

20

online now

1,938,982

discussions

Top

Game of Thrones Season 3 Ep 5 and 6 missing (HD, non X1)

Highlighted
New Poster

Game of Thrones Season 3 Ep 5 and 6 missing (HD, non X1)

Game of Thrones Season 3 Ep 5 and 6 missing  (HD, non X1).   How does this happen and when will it be fixed!  

1/5/2018 2:02 pt

New Poster

Re: Game of Thrones Season 3 Ep 5 and 6 missing (HD, non X1)

Same here- If you go to the non HD version it's there.

Official Employee

Re: Game of Thrones Season 3 Ep 5 and 6 missing (HD, non X1)

Hello all, I do see that "Game of Thrones" S3 Ep5 and Ep6 only have the SD version available at this time. All "GOT" content is uploaded by HBO not Comcast, if you would like to see these episodes posted in HD please reach out to the network and request that the add it to your on demand menu.  





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Game of Thrones Season 3 Ep 5 and 6 missing (HD, non X1)

I do know they were there previously (before xmas timeframe).  Bummer comcast can't handle this on their own for us.

Official Employee

Re: Game of Thrones Season 3 Ep 5 and 6 missing (HD, non X1)

vashon200 wrote: I do know they were there previously (before xmas timeframe).  Bummer comcast can't handle this on their own for us.

 

We have informed our on demand team of this issue and hope to have it resolved with "HBO" soon.

 





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: Game of Thrones Season 3 Ep 5 and 6 missing (HD, non X1)

Hello all, I show that all S3 Ep6 has been added to your on demand menu in HD and SD. We are still working with HBO to have Ep5 in SD/HD as well. 





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Discussion stats
  • 5 replies
  • 163 views
  • 0 kudos
  • 3 in conversation