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Functions not working on Olympics DVR recordings!!

New Poster

Functions not working on Olympics DVR recordings!!

Just tonight we noticed Comcast FF and Rewind functions not working during Olympics coverage. What's going on!!!  We can't FF quickly to where we left off a previous Olympics day of events. Very frustrating. Tried turning on/off TV, taking batteries out of remote, etc.  Going crazy trying to watch the recorded coverage.

New Poster

Re: Functions not working on Olympics DVR recordings!!

Ours is cutting in and out too.

New Poster

Re: Functions not working on Olympics DVR recordings!!

I have the same problem on my DVR, AND the pictures are not really coming through in Hi-Def.  Letters on screen are hard to read,  video is fuzzy.  We have a Hi-Def DVR and a 4K tv.  Haven't found a solution to the bad picture, but I have found that the voice command allows you to advance or rewind, even if the buttons don't respond.  I just tell it to "fast forward 1 minute," for example or "rewind one minute," and it works just fine.  ONLY voice commands work for the olympic recordings.  All of our other DVR events allow us to use the remote buttons to advance or rewind. I hope this helps.....