Community Forum

Free previews

New Poster

Free previews

I just received an email regarding a free preview week for EPIX. Once again, I am unable to watch anything. During the watchathon a couple months ago, I spoke to at least 10 people who could not fix it so I could watch the “free” channels. I just spent almost an hour on the phone with someone in India only to have them disconnect me when they couldn’t solve my problem. Why even bother sending out these emails when they never work. Just frustrates me when I see another “free preview” email. You would think SOMEONE would be able to fix it!!!!
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Gold Problem Solver

Re: Free previews

Free previews are usually On Demand, not on the numbered channels. Check On Demand, the Xfinity Stream page, and the Stream app on Roku and mobile devices.

New Poster

Re: Free previews

Yep, did that. Was only able to get Pennyworth. Everything else was “subscribe”.