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Error code CL-13

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Error code CL-13

im getting an error code on my tivo while I'm trying to watch premium on demand videos. The error code is CL-13 and the locale code is tivocardio-ch2-a1p.comcast.com. Im not sure how to go about fixing this. I was watching a video through streampix on my computer which worked fine but when I went to try to watch it on my tv it did not work