Community Forum

Error Codes

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Regular Contributor

Error Codes

Attempting to watch On Demand programs, have X1 service, getting various XRE 22 SRM errors: 8111, 9004, etc.

Did box reboot, errors continued. Then did System Refresh, errors continued.

Are you having issues with On Demand this evening?
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Regular Contributor

Re: Error Codes

Was able to get through to Comcast via phone. Known issue, technicians are working on it.
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Regular Contributor

Re: Error Codes

These same error Codes also occurred last evening. On Demand stopped working right in the middle of watching a show, 10:45 PM Eastern.
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New Poster

Re: Error Codes

Yes; I moved in this apartment Feb. 7th, 2020 and I have not been able to play ANY Movies Yet.  Went into Xfinity told them... No help... They just sent someone here and charged me a $70 charge - TWICE!!