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Error Codes

Regular Contributor

Error Codes

Attempting to watch On Demand programs, have X1 service, getting various XRE 22 SRM errors: 8111, 9004, etc.

Did box reboot, errors continued. Then did System Refresh, errors continued.

Are you having issues with On Demand this evening?
Regular Contributor

Re: Error Codes

Was able to get through to Comcast via phone. Known issue, technicians are working on it.
Regular Contributor

Re: Error Codes

These same error Codes also occurred last evening. On Demand stopped working right in the middle of watching a show, 10:45 PM Eastern.