Past week when trying to connect to ON DEMAND, I get error code: CL-17.
Was told that I needed a new cable box, which I got and it still didn't fix the problem. Does anybody on the face of this earth know what the problem is and how it can be fixed?
Hello @lca223 , thank you for taking the time out of your busy day to reach out with this concern. It sounds like you have a signal issue other than an equipment problem. I can help get this error cleared up, to better assist you can you please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click Comcast_Support” and click “send a message.