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Disney’s Hercules - audio 30 seconds out of sync

Regular Contributor

Disney’s Hercules - audio 30 seconds out of sync

  • I don’t know if this is the right place to report this, but I tried to watch Disney’s Hercules in HD (purchased via Movies Anywhere) on both the iOS Stream app and the Roku Stream app and in both cases the video lagged behind the audio by about 30 seconds.   It’s completelt unwatchable.  The encoding needs to be fixed. 
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Official Employee

Re: Disney’s Hercules - audio 30 seconds out of sync

Hello Morac2. We appreciate you visiting and posting on our Forums. I can assist with getting this issue reported to our Advance Repair team. Please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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