The other morning I noticed that my DVR had recorded an unsolicited Pay Per View channel (871) program. This stood out because I never use PPV channels. I immediately deleted that recording. Is a new way for Comcast to make money so an unguarded customer will click on that recording and get charged for viewing it? What's the best way to combat this situation?
Set up a Purchase Pin on each of your cable boxes/DVRs. See https://www.xfinity.com/support/cable-tv/how-to-block-purchase-of-pay-per-view/ and/or https://www.xfinity.com/support/cable-tv/x1-parental-controls-turn-on-off/.
Hello, and thank you for reaching out to us. I would be happy to assist you from here. Were you charged for the movie? Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you