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Connect to in-home wifi to watch

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Frequent Visitor

Connect to in-home wifi to watch

Error message on stars movie.  

I am home.

Using my own modem gateway/router.

Viewing with PC and browser.

connected via Ethernet cable.

 

Please send the magic signal.

 

Official Employee

Re: Connect to in-home wifi to watch

Hi Anon34729. Thanks for posting on our Forum. I can assist with troubleshooting the error message when viewing programs via in home WiFi via Xfinity Stream service. To get started, please send me a private message and include your full name so I can assist you.

 

To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Connect to in-home wifi to watch

 

Anon34729, thanks for confirming the issue has been mitigated via private message. Please let us know if you need any other assistance. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!