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Comcast on demand for TIVO

Regular Visitor

Comcast on demand for TIVO

Please help! Ever since I got comcast two weeks ago I have been on the phone everyday with Comcast support and Tivo support. My ondemand keeps giving me an err-2 code on my Tivo Bolt. I am currently stuck in the blame game loop between comcast and Tivo. Tivo says its not them and comcast sent a tech out and said it is a Tivo issue. No resolution on either side. Everyone is blaming each other and I'm here stuck giving everyone my money without the service I am paying for. I see this is definitely a common issue. If anyone can provide some guidance with a solution it would be greatly appreciated

Gold Problem Solver

Re: Comcast on demand for TIVO

dominicansauce,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Comcast on demand for TIVO

Hi dominicansauce, I have responded to your private message.

 

Thank you

Official Employee

Re: Comcast on demand for TIVO

Hi dominicansauce, thank you for working with me through private message and please reach back out if you still need assistance.

 

Thank you