Community Forum

Can I set purchase pin remotely?

Frequent Visitor

Can I set purchase pin remotely?

My roommate has a comcast box in his room and a habit of renting movies but not paying for them.  I pay for Comcast XI TV, cable and voice service.  I cannot access the box to set up a purchase pin. Can I do this remotely online?

Tags (1)
Frequent Visitor

Re: Can I set purchase pin remotely?

login your account at https://secure.xfinity.com > Settings > Parental Control

then you can reset your Parental Control and Purchase PINs in all set-top boxes you have.