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Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

New Poster

Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

Blacklist Season 5 Episodes 1, 2 and 3 are missing from On Demand and online. Will rebooting the box correct this?

Official Employee

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

 

yesloan, yes please try rebooting your cable box. I can see those seasons on my end. Let me know if that works. 

New Poster

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

These same 3 episodes are missing for me as well. Why and how do I get them?
New Poster

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

I am having the same issue!  So frustrating!!!  Has anyone had any luck with the reboot?

New Poster

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

I tried the reboot and it did not work.  Why are they not there?

New Poster

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

I am having the same problem with SEVERAL series and i have almost every channel plus Netflix. What the heck is going on. What a rip off!! It's actually been getting worse instead of better over the last several weeks.
Official Employee

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

Hello all,

 

Are you able to access episodes 1,2, or 3 yet? 

 

 

New Poster

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

all 3 episodes still not showing up.

 

Official Employee

Re: Blacklist Season 5 episodes 1,2 and 3 are missing from On Demand

Thanks for confirming @MamaCal, after further review, I was able to confirm these episodes were removed. We upload the content provided to us by the networks. For more information on how to request channel content, please visit: https://www.xfinity.com/support/cable-tv/channel-availability-faqs/ . Sorry for the inconvenience.