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Adult subscription

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Adult subscription

How to cancel a adult channel subsription?

Official Employee Digital Care

Re: Adult subscription

Hi , to cancel any subcription you can call into 1-800-Comcast or we also have two self service otpions with going online or using your Xfinity "My Account" app. lastly I can also help you with making changes to your account, for further assistance please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click Comcast_Support” and click “send a message.


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Official Employee Digital Care

Re: Adult subscription

Hi @smokintone

You can also cancel the subscription by the following steps:

  1. Press "Xfinity" on your remote, 
  2. Scroll right to "Apps",  
  3. Scroll down to "Manage Channels",  
  4. Then find the Adult Subscription you'd like to cancel and uncheck it, 
  5. Review and confirm your changes, and you're all set! 

I hope this helps. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!