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Hi Rosedale1, thank you for creating a post. I see that "The Heart Guy" has been added to your On demand menu, if you do not see this content available please reboot your cable box. Feel free to reach back out to me if you need anything further.
Thanks for trying that and I would like to take a further look on my end! Can you please send me a Private Message including the full name as it appears on the account and your full name if different?
To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.