what is status code 225
Status 225 indicates a signal interruption.
started with a status code 340 and then when to a status code 225. is it the equipment of the signal
Apologies for the issue and the experience that you described above. It sounds like the DTA device that you have is looking for a required update and is having trouble getting that.
This is likely due to a communication issue, bad cabling or some other interference issue along the signal path.
I have asked a colleague to review your account and reach out to you so that we can get any underlying issues identified and resolved.
Thanks for your patience.
Hello, Srjhm6. I can help look into your account and get you all fixed up.
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.