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volume controls not working

Frequent Visitor

volume controls not working

I had to get a new comcast digital cable remote and the volume controls aren't working. Theres no problem with any other buttons. When I got my first remote I had that same problem and they had me go into one of the setups and type in some codes and I had no problem after that. This time when I talked to the Comcast Support all they had me do was make sure it said Optimal Stereo in the Audio Setup, which didn't work so they told me to get a new remote.

I know its not this remote since I had the same problem with the first one. Does anyone know what I need to do? Thanks for your time!

Gold Problem Solver

Re: volume controls not working

Probably need to set volume lock.
Frequent Visitor

Re: volume controls not working

Thank you so much!!!!
New Poster

Re: volume controls not working

whoops....this solution does not work for me....any thing else I can try?  thanks!
Diamond Problem Solver
Moved:

Re: volume controls not working

Moving to new topic, as issue is different and the original post has been marked as solved

New Poster

Re: volume controls not working

unable to control the volume on the television with the cable remote.

New Poster

Re: volume controls not working

how to reset volume lock.

New Poster

Re: volume controls not working


WarEagle57 wrote:
Probably need to set volume lock.

WarEagle57 wrote:
Probably need to set volume lock.

where is that