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tv cable box

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tv cable box

TV cable box will not come on
Expert

Re: tv cable box


@dadspc wrote:
TV cable box will not come on

Have you tried unplugging the cable-box for about 2 minutes? Plug it back in and wait about 5 minutes to allow it to reset and get information down-loaded to it. You should see some lights blinking on the box initially.   Then push the button, or remote, to turn on the cable-box. If video is failing to show on your television (with tv set to correct source / or channel 3 or 4 in some cases), you may need to exchange the box and remote at your nearest service center. Or call 1-800-COMCAST to get a replacement.


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New Poster

Re: tv cable box

No did not work, got Comcast Repair coming tomorrow..

Official Employee

Re: tv cable box

Hello dadspc and thank you for using the Forums for your question. I apologize for the inconvenience this has caused, were you able to get this resolved? Was the technician able to get this fixed?


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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