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single channel interferance

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single channel interferance

i have your expanded basic package . Everything is fine except for one channel on my main box . channel 39 , nbcsports  , has a constant interferance . when it happens , about every 15 to 30 seconds , the sound also is off . It comes in just fine on my other t.v.,s How do I correct this ?

Official Employee

Re: single channel interferance


jc74 wrote:

i have your expanded basic package . Everything is fine except for one channel on my main box . channel 39 , nbcsports  , has a constant interferance . when it happens , about every 15 to 30 seconds , the sound also is off . It comes in just fine on my other t.v.,s How do I correct this ?


Have a tech out to troubleshoot if it's the box or the signal getting to the box.