Community Forum

remote does not adjust volume

New Poster

remote does not adjust volume

my remote won't turn tv on or off and it will not adjust volume. All it does is channel up or down?

Expert

Re: remote does not adjust volume


@ew6 wrote:

my remote won't turn tv on or off and it will not adjust volume. All it does is channel up or down?


Try reprogramming the remote using ALL of the codes found here:  https://www.xfinity.com/support/remotes/



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: remote does not adjust volume

Our remote started doing the same thing today. The on/off and volume buttons don't work. All of the other buttons work fine.
New Poster

Re: remote does not adjust volume

How do I fix the volume control and on off?
Diamond Problem Solver

Re: remote does not adjust volume

Have you tried re-entering the tv code?

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Official Employee

Re: remote does not adjust volume

Jamesroman sounds like you may need to re-pair your remote. Check this out: https://www.xfinity.com/support/articles/programming-your-xfinity-remote


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!