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cable box yellow data light stays on

New Poster

cable box yellow data light stays on

On one of my cable boxes, the yellow data light stays on. Is there any issue with this happening?

Diamond Problem Solver

Re: cable box yellow data light stays on

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.

Frequent Visitor

Re: cable box yellow data light stays on

ty

New Poster

Re: cable box yellow data light stays on

That worked.  Comcast wanted me to know the latest Hobbit movie is available. I went to the Guide Setup and turned off the light.  I wonder if anyone at Comcast ever thinks about how their aggressive marketing comes across.