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Xr2 Remote and DCT 700

Regular Contributor

Xr2 Remote and DCT 700

Been having problems lately with XR2 and DCT700. Channel changing is very slow and difficult. As last resort pulled plug put of 700. Does Comcast still give out Silver remotes? Or should I go to store for new Non X1 box? By the way for parents
Silver Problem Solver

Re: Xr2 Remote and DCT 700

The remote should not have any effect on the channel changing speed. It just sends a code. I did read that there was some sort of update (mainly Michigan?) that bricked a bunch of DCT700's. Maybe some other update affected the speed.

 

Also, verify the XR2 is set to Motorola mode. Maybe the DCT is trying to decode the newer XMP code and is slow to respond.

 

To set Motorola mode on the XR2: Hold SETUP until the light turns green. Press the B key.

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Most Valued Poster

Re: Xr2 Remote and DCT 700

Thank you. Yes I have pressed "B" for Motorola area. Maybe the firmware got this box. Will go to Xfinity store and pick up a new Non-X1 box soon.