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Xfinity Remote Not Controlling Volume

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Xfinity Remote Not Controlling Volume

My Xfinity remote will not control volume on my newly purchased Toshiba FireTV. It controls channels, etc. but not volume. New TV replaced a Sony Bravia HD for which the Xfin. remote volume worked. Any suggestions??
Official Employee

Re: Xfinity Remote Not Controlling Volume

You didn’t mention if you reprogrammed your Remote to reflect the new tv brand.
https://www.xfinity.com/support/remotes/

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