Community Forum

Xfinity Help

New Poster

Xfinity Help

Batteries are functioning. Why can I not change TV channels with remote? Tried by tv, the hdml changes.

Gold Problem Solver

Re: Xfinity Help


@Alice2017 wrote:

Batteries are functioning. Why can I not change TV channels with remote? Tried by tv, the hdml changes.


Try reprogramming the remote to the TV using this link:  https://www.xfinity.com/support/remotes/