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XR2 remote isn't turning my tv on and off and volume don't work

Regular Visitor

XR2 remote isn't turning my tv on and off and volume don't work

I have an RCA tv and have been trying to program my XR2 remote to it and I cannot turn tv on or off with remote and also the volume isn't working.  Help

Expert

Re: XR2 remote isn't turning my tv on and off and volume don't work


@Julie1962 wrote:

I have an RCA tv and have been trying to program my XR2 remote to it and I cannot turn tv on or off with remote and also the volume isn't working.  Help


what is the model number of the X1 set top box?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Regular Visitor

Re: XR2 remote isn't turning my tv on and off and volume don't work

Do u mean the main top box in living room? As the one I’m having problems with is one in bedroom that has the additional box
Official Employee

Re: XR2 remote isn't turning my tv on and off and volume don't work

For additional codes for your DTA remote
https://www.xfinity.com/support/remotes/
Expert

Re: XR2 remote isn't turning my tv on and off and volume don't work

hi, I moved this thread to the correct area on the forum (non-X1 TV equipment).


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.