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XFINITY CableCARD Activation and Pairing Online Website

Official Employee

XFINITY CableCARD Activation and Pairing Online Website

XFINITY CableCARD Activation and Pairing Online Website

 

A new self-service online tool is now available for customers to pair and activate a CableCARD for their customer-owned, CableCARD-compatible retail device


Previously, the only way for customers with a CableCARD Self Install Kit to activate was to call the CableCARD Support line at 1-877-405-2298. Now, customers have the new online tool at www.xfinity.com/activatecablecard as another convenient option. 

 

https://activatecablecard.xfinity.com/cablecardactivate/

 

 


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Official Employee

Re: XFINITY CableCARD Activation and Pairing Online Website


@ComcastTeds wrote:

XFINITY CableCARD Activation and Pairing Online Website

 

A new self-service online tool is now available for customers to pair and activate a CableCARD for their customer-owned, CableCARD-compatible retail device


Previously, the only way for customers with a CableCARD Self Install Kit to activate was to call the CableCARD Support line at 1-877-405-2298. Now, customers have the new online tool at www.xfinity.com/activatecablecard as another convenient option. 

 

https://activatecablecard.xfinity.com/cablecardactivate/

 

 


Additional functionality is now active with this tool. 

 

The re-pair feature now allows a customer to attempt to re-pair a CableCARD online if the associated host information is already in our system. Previously, that step would require a phone call. 

 

www.xfinity.com/activatecablecard

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!