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What's the red message light on Cable box Model: DCT700US mean?

New Poster

What's the red message light on Cable box Model: DCT700US mean?

What does the red message light on my cable box mean? It's Model: DCT700US.  The TV was on all night, and when I tried to turn it off the morning the controller wouldn't work. 

Bronze Problem Solver

Re: What's the red message light on Cable box Model: DCT700US mean?

What are you trying to turn off and what are you trying to turn it off with?

The red light means you have a message from Comcast.  Hit the Menu button and then select message to see what it is.  DCT700 manual:

 

http://www.comcast.com/medialibrary/1/1/customers/customer_support/digital_cable_with_od/digital_cab...

New Poster

Re: What's the red message light on Cable box Model: DCT700US mean?

After spending about 40 minutes with a " Comcast Chat" tech,  pulling all the plugs, giving numbers on all 3 boxes, and finally a "Signal", the lights left.   After about 5 mins, all 3 boxes had  the same red light again.

 

I just happened to have a few minutes and typed the question into my Xfinity search...WOW...Instantly found the remedy and got rid of the lights for good.  Thanks!!!!!