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What is the solution to Status Code 101 and 221 on the little boxes

New Poster

What is the solution to Status Code 101 and 221 on the little boxes

Comcast: what is the solution to your problem? The TV works fine where the master box is but on the annex box it suddenly went off tonite.

Admin1

Re: What is the solution to Status Code 101 and 221 on the little boxes

Hi geotuna -- Those status codes indicate a lost in signal. We can start by pushing a new signal to your box(es). If that does not help, then it is recommended to either have the box replaced or have a tech come look at the box and outlet. 


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New Poster

Re: What is the solution to Status Code 101 and 221 on the little boxes

I live in downtown Milton and my service is out error code 221
New Poster

Re: What is the solution to Status Code 101 and 221 on the little boxes

What information do you need from me to get the cable box to work again.