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What is the solution to Status Code 101 and 221 on the little boxes

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What is the solution to Status Code 101 and 221 on the little boxes

Comcast: what is the solution to your problem? The TV works fine where the master box is but on the annex box it suddenly went off tonite.

Admin1

Re: What is the solution to Status Code 101 and 221 on the little boxes

Hi geotuna -- Those status codes indicate a lost in signal. We can start by pushing a new signal to your box(es). If that does not help, then it is recommended to either have the box replaced or have a tech come look at the box and outlet.