Is the Xfninty TV box powered on? What model box is it? What port is your TV connected to on the box? Is your TV input source set to the cable box connection?
Hello, alondraN. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with trying to connect to the cable box. What is showing on your screen? Do you get a message that says "No Signal"? Please let us know so we may further assist you.
Hello, alondraN. I have not heard back from you. If you still need assistance, please feel free to start a new thread.