Community Forum

Tv connector

Frequent Visitor

Tv connector

After power outage the non-X1 box isn't working

Gold Problem Solver

Re: Tv connector


Debgil wrote:

After power outage the non-X1 box isn't working


Unplug the power to the box for 30 seconds.   PLug back in to reinitialize service.  If this does not return the box to working status, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to have them send a hit to the box.