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Toshiba Smart TV + HD cable box= no signal

New Poster

Toshiba Smart TV + HD cable box= no signal

Purchased a Smart Tv and connected a new from Xfinity “anywhere HD box” meaning basic cable, no DVR. Using cable line and HDMI cable cannot get the TV to recognize the source. Thinking I should be able to change the input on tv to match the HDMI port and cable would just show up. I previously had an LCD Non HD TV and non HD box in same spot. So I know cable works on that outlet. Thinking it has to be a setting somewhere I’m missing.
Official Employee

Re: Toshiba Smart TV + HD cable box= no signal

What type of cable box? There are some models that don’t pass HDMI signal if you aren’t paying for HD service

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New Poster

Re: Toshiba Smart TV + HD cable box= no signal

I’ll have to look when I get home again, but the rep at the store did tell me I’m being charged more for the HD box. It went from $7 to $10 a month. Does that help?
New Poster

Re: Toshiba Smart TV + HD cable box= no signal

It’s an XiD-P