A month ans I still have no cable channels despite hours online and comcast technician visis and replacement cable card.
At one time I was told the signal was to strong (99%) and the SNR too high (39d. I bought a MOAC connector and signal splitter but made no difference.
Welcome to the Xfinity Forum and thank you for posting your question. I'd be happy to check your account to help find the cause of your issues. In order to assist you, please send me a private message verifying your first and last name, as well as the name of the account holder if it's different than yours.
To send a private message click on my name "ComcastChe", then click send a message.
I can help you as well. Shoot me a message by clicking on my name, "ComcastChe" then click send a message. In the body of this message please verify your first and last name, and the name of the account holder if it's different than yours.