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TV out of sync with sound bar using xfinity controller.

New Poster

TV out of sync with sound bar using xfinity controller.

Xfinity remote Power button turns tv on but not sound bar. Power off turns sound bar on.

Official Employee

Re: TV out of sync with sound bar using xfinity controller.

Try a different code
Expert

Re: TV out of sync with sound bar using xfinity controller.

If you set up your Comcast remote to control On/Off for television and the Sound-bar using the correct control codes for each, it is possible to have your problem.

 

You need to aim the Comcast remote at each component: Cable-box, tv, and sound-bar. If you missed the sound-bar it would still be "Off".

 

Hitting the All On button on the Comcast remote again will now turn "off" cable-box and television but turn "on" the soundbar. Correct the problem by turning "off" the soundbar with it's remote or on/off button.

 

If the soundbar was directly connected to the television instead of the cable-box, it would most likely turn on with the tv when cable remote turned on cable-box and tv.