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Status code 222

New Poster

Status code 222

Just hooked up new adapter box, no picture or sound, status code 222. Do I need activitation?

Official Employee

Re: Status code 222

Hi there, Wradwan. You reached the right place for help! I want to take a look into your account to make sure you are activated. 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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