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Software Update Message

New Poster

Software Update Message

Keep getting software update message on my recently installed TV sets, but can't seem to update to get picture back.  Have to turn off set and turn back on to get rid of message and get picture.

Gold Problem Solver

Re: Software Update Message


01al wrote:

Keep getting software update message on my recently installed TV sets, but can't seem to update to get picture back.  Have to turn off set and turn back on to get rid of message and get picture.


SOunds like the TV is requesting the software update to its firmware ????   If so, you might want to go ahead and do that....    I have never heard of software update messages coming from Comcast equipment...  they usually do that at night and it is automatic.....

 

-=Ray=-

New Poster

Re: Software Update Message

Thanks got it.  It's the smart TV update.  Needed to use TV's own remote.  Many thanks.