My box was working fine yesterday morning. Turned it on last night and got a black screen. Box had a solid green light. Couldn't get any response with remote so I unplugged it for a few minutes. That didn't do anything so I unplugged it for a few hours. All the lights started flashing so I unplugged it for the night. I plugged it in this morning and it is still flashing. I left it plugged in all day, hoping it would reset itself. I have also tried to reset the box using the online tool. Still flashing!
Kshea1213, thank you for reaching out here! Did you get a chance to swap out the box as ComcastAndrew suggested? Let us know if you're still running into any issues.
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