Community Forum

Re: Remote doesn't want to work for the cable box

Frequent Visitor

Re: Remote doesn't want to work for the cable box

My dark gray remote is acting up. I replaced the batteries and now the TV and Cable button (the 2 I use) won't allow me to re-program them. Each button blinks 6 times after pressing it to change the channel, view my recordings, etc.  The same happens with the TV button. Any ideas?

Diamond Problem Solver

Re: Remote doesn't want to work for the cable box

You can try a factory reset on the remote from this Wiki HERE

 

Othewise, you are welcome to take the remote to the local Comcast office for a swap.