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Re: HD zoom on remote control

New Poster

Re: HD zoom on remote control

I have the EXACT same problem and cannot find an answer.

Before anyone answers... This is NOT for X1. It's REGULAR HD COMCAST/XFINITY.

My zoom changed when I hit a button on the remote. Maybe two at the same time. I tried to change a channel and it didn't but the zoom changed. HD is now unusable as it's on ZOOM2 ... All the way in.

It's NOT THE TV.
The old remote had a zoom, the new black one doesn't.

Is there a fix?
Regular Visitor

Re: HD zoom on remote control

How to reprogram your X1 remote (XR-2 or XR-11) without an HD Zoom button

 

1. Press and hold the SETUP button until the light goes from steady red to steady green.

2. Release SETUP

3. Press 9 - 9 - 4

4. Press and Release SETUP

5. For SA/Cisco (non-RNG) boxes, Press 0 - 0 - 7 - 8 - 9 ... OR ... For RNG boxes, Press 5 - 1 - 3 - 9 - 7

6. Press and Release the 'D' button (typically located above the number keys)

7. Confirm that the indicator light at the top of the remote flashed GREEN twice.

 

Now the D button has been mapped to HD Zoom. Press D as if it were HD Zoom to confirm that it works. If it doesn't, you may need to try the other code listed in Step 5.

 

New Poster

Re: HD zoom on remote control

The man clearly said the problem was NOT related to an X1 remote.

Then the lone solution provided is for strictly for the X1 remote...very SAD!
New Poster

Re: HD zoom on remote control

The man clearly said... the problem was NOT related to an X1 remote.

Then the lone solution provided is for the X1 remote...very SAD!
Diamond Problem Solver

Re: HD zoom on remote control

18 month old thread closed, feel free to start a new detailed thread.

I am a Retired Official Comcast Employee
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