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OnDemand not working on Tivo Bolt

New Poster

OnDemand not working on Tivo Bolt

I had cablecard support send a code to try to make it work and they said to try again in an hour.

 

I gave them 2 day before I tried again, still not working. Any ideas? 

 

It shows a black screen with white text stating:

In order to start cable service for this device, please contact your cable provider 877-405-2298.

[Bunch of device data]

Press clear to exit.

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New Poster

Re: OnDemand not working on Tivo Bolt

They had me read out a few codes on this screen (first guy did not) and the agent was able to fix the issue while I was still on the phone. Thankful she actually spent time getting this to be resolved - so thank you!